Maintenance Techniques to Get People Back on Track
Facilitative behaviors used during a discussion to help people get back on track: Throw-Back: Team Member: “It is not possible get through this obstacle!” Facilitator: “If it was possible, what would need to happen?” [hr] Share Observations: Facilitator: “It is very quiet. What does the silence mean?” [hr] Review Group Agreements: Facilitator: “Remember the […]